Privacy Policy

Effective Date: 2025/05/28
Last Updated: 2025/05/28

At Dsign Hosting, your privacy matters. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, or contact us. We are committed to protecting your data in line with South African law (POPIA), international best practices (GDPR), and platform policies such as Google Ads and Analytics.

1. Who We Are

Dsign Hosting is a digital solutions provider offering website development, hosting, marketing, and IT services. This policy applies to all services offered through our website: dsignhosting.co.za

2. What Information We Collect

We collect the following types of personal information when you interact with us:

• Personal Information: Name, email address, phone number, business details, billing info.

• Website Usage Data: IP address, browser type, pages visited, time spent on site.

• Marketing & Tracking Info: Data collected through cookies and tracking technologies for analytics and remarketing.

3. How We Use Your Information

We use your data to:

• Provide and manage our services

• Process orders and payments

• Communicate with you about your account or project

• Improve our website and user experience

• Market to you via email, Google Ads, and social platforms (only with consent)

• Comply with legal or regulatory obligations

We do not sell your personal information to third parties.

4. Legal Grounds for Processing

We process your data based on:

• Consent – for marketing or non-essential cookies

• Contractual necessity – to deliver services you’ve requested

• Legal obligation – when required by law

• Legitimate interest – for analytics, security, and business improvement

5. Cookies & Tracking Technologies

We use cookies and similar tools to enhance your browsing experience and collect data for analytics and advertising.

Types of Cookies We Use

Managing Cookies

You can accept or reject cookies through our banner or change your browser settings anytime. Blocking cookies may affect site functionality.

Google Services Notice

We use Google Analytics and Google Ads, which may collect anonymous data like device type, location, and pages viewed. Learn more on Google’s Privacy & Terms.

6. Who We Share Your Data With

We may share data with trusted service providers and platforms (e.g., payment processors, analytics tools, email services) only when necessary and under strict confidentiality agreements.

7. International Data Transfers

If you are outside South Africa, your data may be transferred to and processed in South Africa or other jurisdictions. We ensure appropriate safeguards in line with GDPR requirements.

8. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill our service obligations

• Meet legal requirements

• Resolve disputes

• Support analytics and business insights

9. Your Rights

You have the right to:

• Access, correct, or delete your personal data

• Withdraw consent at any time (for marketing)

• Object to certain processing activities

• File a complaint with your local authority or South Africa’s Information Regulator

10. Data Security

We implement industry-standard security measures, including SSL encryption, secure databases, firewalls, and access controls to protect your information.

11. Children’s Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from minors.

12. Changes to This Policy

We may update this policy as laws change or our services evolve. Any updates will be posted on this page with the new effective date.

13. Contact Us

If you have any questions or requests regarding your data or this Privacy Policy, please contact us:

📧 Email: support@dsignhosting.co.za
📞 Phone: +27 081 588 0436
🌐 Website: dsignhosting.co.za