Your tech, sorted. Fast.
Level 1, 2 and 3 IT support on-site in Johannesburg or remote anywhere in the world. No more waiting on hold. No more paying for a technician who doesn't actually fix the problem.
Whatever level of support you need.
Everyday Tech Issues
- ✔Passwords & account lockouts
- ✔Printer setup & troubleshooting
- ✔Email configuration
- ✔Basic virus & malware removal
- ✔Software installs & updates
- ✔Internet connectivity issues
- ✔General how-to assistance
Networks & Systems
- ✔Network setup & troubleshooting
- ✔OS reinstalls & upgrades
- ✔Data recovery
- ✔Hardware upgrades (RAM, SSD, components)
- ✔Microsoft 365 setup & migration
- ✔Google Workspace setup
- ✔Server configuration basics
Infrastructure & Cloud
- ✔Server setup & management
- ✔Cloud migration (Azure & AWS)
- ✔Cybersecurity audits & implementation
- ✔VPN setup & management
- ✔Firewall configuration
- ✔Disaster recovery planning
- ✔Infrastructure design
Remote or on-site — whatever the problem needs.
Remote Support
- ✔Available worldwide
- ✔Same-day response for most issues
- ✔Screen share & remote access
- ✔Ideal for software, email, cloud and account issues
On-site Johannesburg
- ✔Next business day scheduling
- ✔Physical hardware work
- ✔Network & cabling
- ✔Full infrastructure setup
Beyond day-to-day support.
Microsoft 365
Google Workspace
Cybersecurity Packages
Cloud Backup & DR
Managed IT Retainers
Network Infrastructure
Support that fits how often you need us.
Hourly rate — $85/hr remote | $120/hr on-site JHB. No commitment. Billed per session.
Book a SessionPrepaid hours at a discount — 5hrs $350 | 10hrs $650 | 20hrs $1,200. Use when needed. Never expire.
Buy a BundleMonthly — L1+L2 from $299/mo. Priority response. Dedicated support contact. Monthly report.
Enquire About RetainersHow fast we respond, by severity.
| Issue Type | Severity | Response Time | Resolution Target |
|---|---|---|---|
| General IT issues | Low | Same business day | 1–2 business days |
| Email / connectivity | Medium | Within 4 hours | Same day |
| Business system down | High | Within 2 hours | Same day |
| Full outage | Critical | Within 1 hour | Immediate escalation |
Questions we get asked all the time.
Yes. Our technicians support both Mac and Windows environments, along with mixed-device offices.
Yes. Remote support works well for teams of any size, anywhere in the world. Managed retainers are ideal if you need ongoing coverage for a whole team.
Priority response times, a dedicated support contact, proactive monitoring where applicable, and a monthly report covering what was handled and what to watch out for.
Yes. Pay-as-you-go covers exactly that — no commitment, billed per session, remote or on-site in Johannesburg.
Yes. Our Level 3 team handles cybersecurity audits, firewall configuration and full security implementation for businesses of any size.
Got a tech problem right now?
Reach out and we'll get back to you fast — no hold music, no ticket black hole.
Contact Us Now →Still stuck? We'll sort it.
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